Terms of Services

Terms of Service

Last Updated: August 1, 2026

These Terms of Service ("Terms") govern your use of the Lunelle website and all products and services offered through it.

OVERVIEW

This website is owned and operated by Sterling Commerce LLC, doing business as Lunelle ("Lunelle", "we", "our", or "us").

Business Address
Sterling Commerce LLC
30 N Gould St Ste N
Sheridan, Wyoming 82801
United States

Throughout this website, the terms "we," "us," and "our" refer to Lunelle.

By accessing our website, browsing our products, creating an account, or purchasing from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, Cookie Policy, and any additional policies referenced on this website.

If you do not agree to these Terms, you should discontinue use of the website immediately.

Our online store is hosted by Shopify Inc., which provides the secure e-commerce platform that enables us to sell our products and services.

We reserve the right to modify these Terms at any time. Updates become effective immediately upon publication on this page. Continued use of the website following any revisions constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that:

  • You are at least the age of majority in your state, province, or country of residence.
  • If you are permitting a minor to use this website, you have provided appropriate consent and supervision.
  • All information you provide is accurate and current.

You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws or regulations.

You must not:

  • Upload malicious software, viruses, worms, or harmful code.
  • Attempt unauthorized access to our systems.
  • Interfere with the operation or security of the website.
  • Use the website to commit fraud or impersonate another person.

Violation of these Terms may result in suspension or permanent termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, cancel transactions, or terminate accounts at our sole discretion where permitted by applicable law.

When using our website, you agree that you will not:

  • Copy or reproduce any content without written permission.
  • Resell or commercially exploit any part of the website without authorization.
  • Attempt to reverse engineer or interfere with website functionality.

Website content (excluding payment information) may be transmitted over various networks and adapted to meet technical requirements.

Payment information is processed through secure payment providers using industry-standard encryption. Lunelle does not store complete credit card information on its servers.

Headings used throughout these Terms are for convenience only and do not affect interpretation.

SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure that all information published on our website is accurate and up to date.

However, we cannot guarantee that:

  • Product descriptions are completely error-free.
  • Pricing is always accurate.
  • Inventory levels remain current.
  • All information is continuously updated.

The information on this website is provided for general informational purposes only and should not be relied upon as the sole basis for purchasing decisions.

Historical information appearing on this website is provided solely for reference and may no longer be current.

We reserve the right to modify website content at any time without prior notice.

SECTION 4 – PRODUCT INFORMATION, PRICING & AVAILABILITY

Lunelle specializes in women's lingerie, bras, underwear, shapewear, sleepwear, and related intimate apparel.

Certain products may be available exclusively online.

Product availability is not guaranteed and may change without notice.

We reserve the right to:

  • Limit quantities purchased.
  • Discontinue products.
  • Modify specifications.
  • Change pricing at any time.
  • Refuse orders where permitted by law.

We make every reasonable effort to accurately display product colors, fabrics, textures, and sizing.

Because displays vary between devices, actual colors may differ slightly from what appears on your screen.

Measurements, sizing charts, and fit recommendations are intended as guides only and do not guarantee a perfect fit.

SECTION 5 – ORDERS, BILLING & ACCOUNT INFORMATION

By placing an order with Lunelle, you agree to provide accurate, complete, and current billing and shipping information.

We reserve the right to:

  • Refuse any order.
  • Cancel suspicious transactions.
  • Limit quantities purchased.
  • Reject reseller or wholesale purchases made without authorization.

If we modify or cancel an order, we may notify you using the email address or phone number associated with the purchase.

You are responsible for maintaining accurate account information, including:

  • Email address
  • Billing address
  • Shipping address
  • Payment information

Failure to provide accurate information may delay or prevent order fulfillment.

Prices displayed on the website are subject to change without notice.

Taxes, customs duties, import fees, and local government charges are the responsibility of the customer unless otherwise stated.

Payments are securely processed through Shopify-supported payment providers.

Lunelle reserves the right to perform fraud prevention checks before accepting or shipping any order.